Whereas the Seller (Princeps Solutions & Partners, S.L.) is intending to sell, by electronic means, tickets to all kinds of events, shows and entertainment packages, and considering that the client is interested in purchasing tickets, the parties agree to the following provisions.
1. Responsibilities of the Seller. The Seller will provide the customer with the services agreed as specified on the invoice. Also, The Seller is responsible for managing the transaction and related Customer Services such as but not limited to the delivery of the tickets. Ticket will be understood as any document, regardless of its format, which permits to attend an Event (ordinary ticket, seasonal ticket, Eticket, etc).
2. Responsibilities of the Client. The Customer undertakes the responsibility to pay the full price of the tickets using any of the means and terms of payment offered by The Seller.
3. Limitation of Liability. The Seller is not responsible for any changes in the schedule, date, or seat; or for cancellation by the event organizer or promoter. The Seller is only a provider of information for the events. Therefore, The Seller does not guarantee that the events are held in the place, date and time stipulated.
4. Ticket Categories. The Seller can offer the Customer superior-category tickets for a failure to meet the entire demand in the category previously agreed upon, by informing the Client. The Seller ensures that successive tickets are at a minimum in “pairs”, i.e. 2 adjacent localities, unless otherwise expressly stipulated on the invoice.
5. Price and Payment of the Tickets. The total amount of the Tickets will be met in full in one payment. The Customer shall submit proof of payment made to The Seller.
6. Method of Delivery. The Seller reserves the exclusive rights in terms of the form of delivery of the tickets and it will vary under the circumstances and the approximation of the date of the event. The delivery of the tickets can take place up until the day of the event. The Customer must demonstrate conclusively the identity of the person(s) receiving the Tickets. Also, having delivered the Tickets, The Seller is excluded from any liability or fraudulent use thereof.
7. Change in the Ticket Details. The Seller is not responsible for any changes of seats, times, dates or cancellations by the event organizer or promoter. After satisfying the purchase, the Customer will own the tickets, so it will be the full responsibility of the customer to verify the seat, time, date and other specifications of the tickets before the arrival of the event.
8. Cancellations and Modifications. The Seller does not admit cancelations. However, The Seller, on a case by case basis, at its own criteria and with no obligation before the client and/or third parties, might provide assistance for situations where cancellations have been requested. Should the Customer wish to change the order, The Seller must also be notified as soon as possible. The Seller reserves the right to accept or decline changes and modifications requested by the client based on the operational viability of said request. If The Seller does accept the modification, it will notify the Client of any cost that said changes incur, if any.
9. Behaviour. The event organizer or promoter reserves the right to refuse admission to the Customer if the behaviour of the Customer, in the opinion of the promoter or organizer, may cause damage or offense to a third party or the organization itself. Furthermore, the Customer will be responsible for losses, damages, and costs that affect The Seller resulting from the behaviour. The Seller may claim the compensation it deems appropriate and necessary.
10. Access to the Event. In the event that the Client cannot access the venue due to any reasons other than the event organizer or promoter exercising their right of admission, the Client must inform The Seller immediately of this fact and request from the event organizer or promoter or organizer a document in which clearly states that the access to the Event was denied as well as the reason why the entrance was not permitted. The document must be sent to The Seller by the Client as soon as possible
11. Indemnification to the Customer. In the event that The Seller fails in delivering all or some of the tickets, the Client will receive compensation for an equivalent number of undelivered tickets.
12. Duration and Resolution. This Agreement shall enter into force upon the acceptance of an offer by both Parties and shall take effect until the date of full realization of the obligations under this Agreement. In any event, this Agreement may be terminated without notice if the Customer fails to fulfil an essential obligation. In case of default in paying the full price within the prescribed period or in any of its obligations, The Seller will cancel this Agreement unilaterally and immediately. This does not exclude that The Seller can separately claim compensation for other damages or lost profits.
13. In addition to the sale, by electronic means, of tickets to all kinds of events, shows and entertainment packages, we also provide additional services, including but not limited to; accommodation/hotel bookings, car transfers, air charters, recreational vehicle rentals, personal shopping and private security. In these cases, we act as a booking agent on behalf of the client. All responsibility and liability, and any possible claims, shall be borne by the service provider. For the avoidance of doubt, we acting as the booking agent have the responsibility to inform the client of all details concerning the booking, the responsibility and liability of any claims arising from the delivery of said service lays with the service provider.
14. Protection of Data. Data provided by the Client will be collected, recorded, and managed by The Seller for the purposes connected with the implementation of the Present Conditions and the fulfilment of the obligations under Spanish law and Community legislation. The Client is responsible for communicating any changes in data in order to keep them up to date. The conferment of data is strongly required for the execution of the Present Conditions. Some data may be communicated to the transport company or other subsidiaries of or related to The Seller. The Customer and The Seller demonstrate compliance with current regulations regarding the protection of personal data and in particular security measures for their files. The liability for breach shall rest upon the party responsible for it and shall not be extended to the Party.
15. Arbitration. Any dispute arising from this Agreement or in relation to it, including any question regarding its existence, validity, or termination, shall be finally settled by arbitration administered by the Law Court of Arbitration, in accordance with the Arbitration Rules in effect the date of the request for arbitration. The venue of arbitration shall be the city of Badalona, Spain.
These are the terms and conditions are issued by Princeps Solutions & Partners, S.L. a company incorporated in Spain with company number B67861112 registered address Calle Lleo Num. 11, Planta 2 Puerta 2, Badalona 08911, Barcelona.
PRINCEPS SOLUTIONS 